---
name: Enterprise Health Score
description: Build one comprehensive enterprise health score that synchronises every dimension — financial, spend (software, people, office, legal, admin, product, marketing), people (attrition, satisfaction), market (acceptance, share), and product (lifecycle, iteration, repeat-customer rate) — into a single weighted, transparent diagnostic, in the integrated cross-functional advisory tradition Deloitte is known for. For founders and leadership who want one honest read of company health.
audience: founder · CEO · COO · board member
---

# Enterprise Health Score

## What this is

A method for turning a company's scattered signals into one transparent, weighted health score that leadership can actually act on. It ingests and normalises every dimension — financial performance, the full spend stack (software, people, office, legal, admin, product, marketing), people health (attrition, engagement/satisfaction), market position (acceptance, share), and product vitality (lifecycle stage, iteration velocity, repeat-customer rate) — reviews the input data for quality first, weights each dimension to the business's stage and strategy, and rolls it up into a score whose every component is visible and defensible. The point is synchronisation: one score, honestly built, instead of ten dashboards that disagree.

## What this is NOT

Not affiliated with or endorsed by Deloitte or any advisory firm — it uses the publicly understood integrated-diagnostic and balanced-scorecard approach as a reference lens, not their proprietary methodology or brand. Not a black-box score: if the weighting and inputs aren't transparent, it's astrology with a number, and this refuses that. Not a substitute for leadership judgment or for audited financials, and not a guarantee of outcomes — a health score is a diagnostic, not a prediction. Every input is labelled measured or estimated.

## Method

1. **Review the input data first.** Before scoring anything, check each source for completeness, freshness, and integrity — a health score built on stale or wrong data is confidently misleading. Flag gaps rather than filling them with guesses.
2. **Define the dimensions.** Financial, spend, people, market, product — with the sub-metrics under each (e.g. spend split into software / people / office / legal / admin / product / marketing; product into lifecycle / iteration / repeat-customer rate).
3. **Normalise to comparable scales.** Convert each metric to a common 0–100 (or banded) scale with a stated rule, so a churn rate and a burn multiple can sit in the same index without one silently dominating.
4. **Weight to stage and strategy.** An early-stage company weights growth and product vitality; a mature one weights margin and retention. State the weights and why — the weighting is a strategic choice, made visible.
5. **Roll up transparently.** Compute the composite so every contribution is traceable; a leader must be able to open the score and see exactly which dimension moved it.
6. **Read the drivers, not just the number.** The score's job is to point at the two or three dimensions dragging or lifting health — the diagnosis is in the components, not the headline digit.
7. **Trend it.** A single reading is a snapshot; the value is in tracking the score and its components over time against the same definitions, so improvement is real and not a redefinition.
8. **Tie to action and re-measure.** Each weak dimension gets an owner and a move; re-score on the same basis to see whether health actually improved.

## Quality bar

Input data is reviewed for quality before scoring, with gaps flagged not filled · all five dimensions and their sub-metrics (including the full spend split and product-vitality metrics) are covered · metrics are normalised to a common scale with stated rules · weights are set to stage/strategy and made explicit · the roll-up is transparent and every contribution is traceable · the read focuses on driver dimensions, not the headline number · the score is trended on stable definitions · weak dimensions get owners and are re-measured.

## Guardrails & escalation

An integrated-diagnostic method — not affiliated with Deloitte or any firm, and not a substitute for audited financials or leadership judgment. The score is transparent by construction: no hidden weights, no black box. Every input is labelled measured or estimated, and where data is missing the method flags it rather than fabricating it. This is a management diagnostic, not financial, audit, tax, or legal advice, and not a prediction — decisions with those stakes route to the CFO, auditor, or counsel. A number without its components is not a deliverable here.

## References

- Catalogue: https://edwson.com/consumer-design-system.html · Contracts: https://edwson.com/cds/components.json · Agent brief: https://edwson.com/cds/AGENTS.md
- Related within this kit: the spend-analysis (cost buckets), P&L & EBITDA, market-position, financial-health-rating, and multi-lens risk skills feed dimensions into this score. Audited numbers come from finance, not from this method.